FAQs

Cannot receive email from PICO

Cannot receive email from PICO

How to Feedback Fault Videos and Images in PICO 4？

How to Feedback Fault Videos and Images in PICO 4？

PICO 4 Recovery Restore factory settings

1. Shut down the device, then press the Power button while holding down the volume + button.

PICO 4 Games Update

At the main menu, click the navigation bar -> Library -> Entertainment -> Choose a game -> Update

PICO 4 System Upgrade

Function modules Update check: covers manual check and auto check. The system will send out a pop-up notification if a new version is detected.

How to uninstall a game on the PICO 4

At the main menu, click the navigation bar-> Library-> Entertainment-> Choose a game-> Hold down trigger for a few seconds until you see the drop-down menu.t->Uninstall

Where can I view or install games that I have purchased or redeemed for the PICO 4?

Where can I view or install games that I have purchased or redeemed for the PICO 4?

How to deal with mild dizziness and discomfort using PICO 4?

Prolonged use may cause dizziness or eye fatigue. It is recommended to take a break every 30 minutes. Try relieving your eyestrain by looking at distant objects. If you feel any discomfort, stop using the product immediately. If discomfort persists, seek medical advice.

PICO 4 Lens glare

Ghosting is a constant challenge for manufacturers of optical devices (mobile phones, cameras, etc.).

Mobile App: PICO VR

The app supports features like device management, application purchase, and user community.

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